This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
JCPenney Portraits
- Arts & Entertainment
- Riverside, CA
About this business
Location details
3605 Tyler St, Riverside, CA, 92503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Beware doing newborn photos here. You only get 15 min for photoshoot which is not a convenience given it’s a baby. We felt very rushed. They only do ONE shot per pose without considering how the baby looks. My babies eyes came out cross eyed in one pose and that’s the shot I got. LMAO. For the amount of money that I paid for and every picture effortlessly taken, I will never return again. Neither will I ever recommend this place.
The only reason I'm giving 1 star is that the pictures came out nice. The customer service here is zero. My appointment was for 3pm, I got a call 2 days earlier by the lady in charge, I'm guessing the mgr, informing me to be 15 minutes early or my appointment will be cancelled and rescheduled if I'm late, and I was also reminded several times the session is only 15mins. I took my whole family, baby included, raced to JCPenney, got there at 2.39pm, only to see the place dark,closed and a time sign saying 'will be back at 3pm'... read more
Excitedly booked a maternity photo shoot, read the details and got my outfits ready (as the site says). Day of the shoot I was told, “I see you have multiple outfits, you won’t be able to use them. See that door right there, go ahead and change into the one outfit you want to take photos with, your session is only 15 minutes”. I replied, “that’s not what your site says, it mentions to bring multiple outfits to change into..” Her response, “We don’t do that during the weekend or Christmas season”. How was u supposed to know t... read more
I took holiday pics with my boyfriend and our two cats. We had a late appointment on the Wednesday before thanksgiving. Major props to Karla our photographer. She was extremely patient with our cats who were having a little bit of trouble and were a little stressed. I felt bad that we were making it harder for her and kept her late. She never made us feel bad or even rushed to get out to close up. The photos turned out amazing. I loved her creativity in poses and props. We didn’t even have a coupon but she applied one for us... read more
Worse experience with them. 0 customer service unprofessional. Not recommended at all especially riverside branch at Tyler.
Frequently asked questions about JCPenney Portraits
How is JCPenney Portraits rated?
JCPenney Portraits has a 3.1 star rating with 40 reviews.
When is JCPenney Portraits open?
JCPenney Portraits is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com