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JCPenney Portraits

3.0

About this business

Location details

1105 Melbourne Rd, Hurst, TX, 76053, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.064 reviews
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Edward Bentley's profile image
Edward Bentley 
on Google
a week ago

Came in last Saturday with my wife and was greeted and welcomed warmly by Rynae super star attitude and very quick to answer our questions then we came across the photographer that took care of us named Cheryl who absolutely transcended the bounds of professional customer service! She was so incredibly patient with us and gave us input and we were very pleased with the experience after the session when we got a chance to review the pictures they were awesome and my wife and I truly felt she captured some special moments of u... read more

Felisa Castro's profile image
Felisa Castro 
on Google
a week ago

Had the worst experience on getting my granddaughter her new born pictures taken . They are nothing like the website pictures look. Came and got them retaken and are worse then the first time . They want you to pose yourself , I paid $240 for just digital pictures. So when I pay that much I expect good work done. Please do not go here I would hate for y’all to have a bad experience with your new born just like my son and his girlfriend did . 

Victor Barbosa's profile image
Victor Barbosa 
on Google
3 weeks ago

Went in for photos of my new born… these people hate their jobs. They were not friendly at all. They walk us into the photo room and the blonde lady (I think she’s the manager) just stands there with the camera like we’re supposed to know how to pose our first new born. After standing there like an idiot she finally offers some props. The shoot was hectic and very rushed. The baby is sitting there screaming and instead of allowing us to settle him, she tells us we have 4 minutes. At the end she sat us down to show us the pic... read more

M V's profile image
M V 
on Google
2 months ago

Unfriendly woman rushes you through a VERY short photo shoot then presents extremely overpriced packages which you eventually get in the mail and see that it’s crap. Absolutely go elsewhere for better treatment and quality. JCP used to mean something; clearly they’ve given up. 

Guadalupe Muniz's profile image
Guadalupe Muniz 
on Google
2 months ago

Online it says they are open 10am to 7pm Friday, when we show up the store is closed and we waited for 20 min to see if maybe they were at their lunch but nothing. Never answers the phone either. Very unprofessional I don’t know how they expect to make money this way horrible 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3 star rating with 64 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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