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JCPenney Portraits

3.9

About this business

Location details

2001 W Osceola Pkwy, Kissimmee, FL, 34741, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.993 reviews
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Kandice's profile image
Kandice 
2 weeks ago

Great experience with Kiara! She was patient, and worked really well with us trying to get our 6 month old and 3 yr old to take pictures! We couldn’t just choose one picture, so of course we got them all! THANK YOU! 

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GiGi Galaxy 
2 months ago

For starters, my son Noah is genetically enhanced with Down syndrome and Autism. He is non-verbal, and getting photos—especially good ones—is not always easy. I booked a shoot last month because Lifetouch did such an awful job with my son’s school pictures, and I’m so glad I did. The photographer, Caressa, was absolutely amazing. By her second shot she captured my son smiling, and it’s one of the best photos I have of him. Her patience, calm presence, and positive energy made such a difference. She truly knows how to work wi... read more

Jolisa Coburn's profile image
Jolisa Coburn 
2 months ago

Zero stars for customer service made an appointment at 1:45pm for a toddler they skip us three times like we were invisible. Called us at 3:40pm after skipping us and kept telling me I was next. We have been going there every year and that has never happen. Looks like all new terrible staff! They ignored me and my daughter only time I was told anything is when I asked. Pictures were horrible because my daughter was tired and not in a good mood anymore. They did not know what they were doing and looking for my daughter to do ... read more

Winter Delgado's profile image
Winter Delgado 
3 months ago

We made our appointment at 10:30 am. We made it to the studio at 10:20, and as more families came 10-15 minutes after us, those families took priority. 11:30 am came around and we still have not been seen. A family with dogs came in at 11, and were taken in, again before us. This is incredibly frustrating as we had things to do at 12:30 and it should not take more than an hour to be seen. 

Brie Grimes's profile image
Brie Grimes 
3 months ago

Such a wonderful experience having our holiday photos here! They turned out incredible and Kiara was so great and kind! 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.9 star rating with 93 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open on Wednesday at 11:00 a.m. 

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