JCPenney Portraits's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Portraits

3.1

About this business

JCPenney is one of the nations largest apparel and home furnishing retailers. Since 1902, weve provided customers with unparalleled style, quality & value. Browse our variety of kids, mens, and womens apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Ba... read more

Location details

8200 Perry Hall Blvd, Baltimore, MD, 21236, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.189 reviews
Select a rating
Amara Anyamele's profile image
Amara Anyamele 
on Google
2 weeks ago

Not going back there. The photos are so disappointing. We complained about the fact that the backdrop which was the only reason we were there was completely out of the way, the entirety of it wasn’t even captured in the photos, we complained about the lighting and how our baby’s look wasn’t good, but the photographer didn’t offer any solution. I guess we should have walked away instead of paying $206 for digital photos that left us angry when we got them. I mean, how do you pay for 23 digital photos and it’s a struggle to pi... read more

Darryenne Ford's profile image
Darryenne Ford 
on Google
2 months ago

I had my kids take pictures yesterday and that will be my last time taking pictures with them. Customer service wasn’t good at all. They barely had any props. The photographer could not get the kids engaged and gave us the same poses from the last two times we took pictures. She also doesn’t tell you if something is wrong in the picture after taking it. She took a couple with my daughter’s eyes blinking. My other daughter’s bow was crooked and she didn’t say anything. I do not recommend this studio at all. 

Queen Mel's profile image
Queen Mel 
on Google
2 months ago

I spend $127.00 on 6/4/25 and when I received my picture via email I could'nt even see my face clearly, the picture seems like it was taken with an andriod phone. I could have taken better pictures with my Iphone. I will deffinately dipute this charge with my bank. DON'T GO THERE, horrible horrible picture taking. 

Charles Butler's profile image
Charles Butler 
on Google
2 months ago

I spend 127.00 dollars and my photos was trash. 

Tuesday Smith's profile image
Tuesday Smith 
on Google
4 months ago

I WOULD NEVER RECOMMEND JCP PORTRAIT STUDIO IN WHITE MARSH! Customer service is HORRIBLE! First of all, scheduling is done through Vagaro online. Secondly, JCP Portrait Studio is affiliated with Shutterfly. They are very clear that there is a $25 no show charge when you give them your card information to hold your appointment. I canceled twice online and didn't get a confirmation either time. So, I called JCP Portrait Studio and spoke with a JCP Portrait Studio associate who told me that "I don't see you on the schedule so y... read more

View all google reviews

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.1 star rating with 89 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com