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JCPenney Portraits

3.2

About this business

Location details

25 Miracle Mile Dr, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.229 reviews
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Jordann Imani's profile image
Jordann Imani 
a month ago

Terrible unprofessional people. Turned us around because they said they closed at 8 but my appointment was scheduled at 7:45. 

Mollie M's profile image
Mollie M 
2 months ago

Honestly super unhappy with our photos. The photographer tried to capture candids (us laughing) but it resulted in photos where people’s eyes are shut, blurry from heads moving, hands up, and just general not in “ready” position. We asked for an awkward family session and came prepared with examples of exactly the poses we wanted from Pinterest. I was very sad when I got the photos back knowing we paid $140 for them. This is our second year getting photos and we had planned to make it a family tradition but we won’t be retur... read more

Gary Burke's profile image
Gary Burke 
5 months ago

Was a bit dissapted that the photographer didn't explain all my options before checking me out. Could have gotten two additional shots instead of just one for the same price, apparently. 

Nina Quinn-Davis's profile image
Nina Quinn-Davis 
11 months ago

The photographer, Tori, was absolutely fabulous. We had a 3 generations photoshoot with my mother, my son and I. All the photos came out great. I would definitely recommend Tori and JCPenney portraits for all your photo shoots! 

Kels Debree's profile image
Kels Debree 
a year ago

If you don’t have a coupon code, you are overpaying for poorly edited photos. There were still fingers in the corner of my shots and blurry faces! Lifetouch does nothing to remedy the situation either. We booked at 11 (opening slot) and there were also three other families there for one studio definitely overbooked , One extra star from friendly staff at least. 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.2 star rating with 29 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is open now. It will close at 5:00 p.m. 

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