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JCPenney Portraits

3.3

About this business

Location details

1450 Polaris Pkwy, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.398 reviews
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Stefany Kay's profile image
Stefany Kay 
on Google
2 weeks ago

I recently came in for professional headshots & Jessie was so kind and very informative on options afterward. Would definitely return for my future photography needs! 

Anna Eiser's profile image
Anna Eiser 
on Google
a month ago

maybe i’m just dense or something but why were the cost of photos a down payment to a car? we loved our photographer archie but their manager was being so rude to them right in front of us. pros: communicated where to park beforehand, archie, accommodating to one of our friends being 5 mins late cons: cost, chaotic lobby, management 

Savannah Watson's profile image
Savannah Watson 
on Google
a month ago

Our photographer Amir was wonderful in helping us capture the photoshoot we had envisioned. With a group of seven it wasn’t simple, but he worked so well with us and the posing ideas and we had. I’m really glad we had him as our photographer! 

Theresa's profile image
Theresa 
on Google
a month ago

Do not recommend. I went for a professional headshot and spent about 10 minutes having photos taken before being shown my options. I picked a few and asked about retouching/editing the glare of the flash in my glasses (which was present in every photo) and was told that that wasn't offered, asked if my company did its own retouching, and then told I could maybe edit it out on my phone. I was baffled and for some reason paid for a phot anyway, but it's not usable. It was all very rushed. 

Kelly Douglas's profile image
Kelly Douglas 
on Google
a month ago

Our photographer Jessie was great, but the employee in charge of showing our photos to us was awful. We sat in the lobby over an hour after our session to not even be acknowledged with a hello. When the photographer had spare time, she came out to show us our portraits. At this point, with three toddlers in tow, I felt rushed and not like I had proper time to look at all my options. I paid way more than I expected, and I am super disappointed. We take all our children and grandchildren here for pictures, and this experience ... read more

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.3 star rating with 98 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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