JCPenney Portraits

Gabi R 

on Google

a week ago

Where do i start? I got about 3 phone calls to confirm the appointment and each time I was asked to come in 10-15 min earlier but the last phone call I was asked to come in 25 min earlier due to the bookings the night before. I am sorry but if I make any appointment at a certain time that means that’s the time I can come. Also, to be fair I booked my appointment well ahead of time therefore I knew what time worked best for my family. The room we were in was supper hot, I am certain the ac was not working as there was fans by... read more

Elizabeth Barahona 

on Google

2 months ago

Purchase a Groupon and came in for some family photos with my 2 month old and it was a great experience. Ken was accommodating and quick! No issues honoring and adjusting our purchase with the Groupon. Will definitely return for future photos. 

Kelis Hailey shorter 

on Google

6 months ago

I’d like to say that the woman I worked with was very nice but up charged us for an edited photo which I specifically said I did not want any edits or touch ups. Overall the experience was off putting. I got there early and didn’t end up getting started until 10 minutes after my original appointment. Don’t call them, they will give you several different answers about their policies. I was interested in the membership but the associate didn’t even bother to bring it up. They have ruined my pictures. 30+ photos just wasted. Re... read more

Edgar Martinez 

on Google

7 months ago

Dawn was amazing. Made me smile for my photo.. ;0