JCPenney Portraits

shana price 

on Google

2 weeks ago

Our appointment was scheduled for 11:00 AM, but the staff opened late. After the photo was taken, we had to wait an additional 20 minutes to view the pictures because other customers had arrived in the meantime. Then, the payment system started acting up and wouldn’t accept my husband’s card. We were about to leave to withdraw cash after several failed attempts, but instead, we decided to call the bank. The bank confirmed that the payment had already been processed successfully. Once we relayed that information to the portra... read more

Sarah Molloy 

on Google

8 months ago

Sydney was our photographer and she was GREAT! Very understanding and patient (we were a bit unorganized and needed some time to fix ourselves). She handled my (very curious and not too happy about taking photos) toddler amazingly. I was a bit self conscious and she kept giving me compliments and would show me the pictures after (almost) each shot. I always appreciate that so I know to fix my hair and what not. You can tell she is very passionate about her art, she would light up with a smile and got excited every time she g... read more

Aiden Palmer 

on Google

8 months ago

They overbooked everybody and we waited hours without any notice. The staff were not doing anything but just standing there while they could have been calling people to tell the that they would have a long wait. 

Amy Clark 

on Google

10 months ago

If you come here make sure to really look at pictures when choosing, and if you don't like them make the photographer do more poses. The 1 picture out of a dozen we kept. The photographer did edits to some others that were good pictures, but she edited them before we could choose those, but we couldn't get those without paying an extra $149 for them. The others that were available for the family portrait pack we paid for were not good at all. Some had eyes closed, no smiles, eyes looking down. The photographer noticed that, ... read more

Rachael Butzen 

on Google

a year ago

We have been getting photos with jcpenney portraits for years and are never disappointed with the results! All the photographers are super kind, creative and talented! Many of them will go out of there way to make the experience feel extra special! Can't wait to do this again!