JCPenney Portraits's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Portraits

3.8

About this business

Location details

4803 Outer Loop, Louisville, KY, 40219, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.838 reviews
Select a rating
Lee Wilkes's profile image
Lee Wilkes 
on Google
3 months ago

Our photographer was so amazing. We went in asking for ridiculous photos and she PROVIDED. She had stance ideas, a great attitude and she just generally added to the fun we were having. 

Alycia Paige's profile image
Alycia Paige 
on Google
9 months ago

I am not happy at all with my photos or the photographer. My photos were not up to my standards the photographer wasn't personable and she was very bland and she didn't use props nothing. my son wasn't even thrilled about it. Sonya is usually my photographer but she was leaving and I was disappointed I should've of rescheduled but we need them done for Christmas. We waited to see them as we waited a couple a family of 4 (American family) walked in and the photographer was very nice to them happy laughing everything so right ... read more

Cassie Silkowski's profile image
Cassie Silkowski 
on Google
10 months ago

Now that Sonya has left, it’s not worth visiting this location. The girl who took our photos this year is not good with kids. She didn’t ask their names. Our preschooler was not thrilled to be there, but a good photographer like Sonya has always been able to be silly and pull him out of a nervous mood. This was not the case this time around. It went from bad to worse. We usually get at least 3 good family photos and a few good individual photos. She didn’t take any of the kids separately. Im comparing this years photos to th... read more

Aimee Philpott's profile image
Aimee Philpott 
on Google
a year ago

We LOVE NAOMI! she is super patient with my three year old daughter and gets great pictures despite the chaos. i would highly recommend requesting her! 

Kenny Radcliffe's profile image
Kenny Radcliffe 
on Google
a year ago

Sonya is the only thing good about this place. She should have her own studio, seriously. Jcpenney doesn't deserve her. She is a wonderful photographer and wonderful person who cares about her customers like family. She creates memories that last a lifetime and she does it all with the corporate world on her shoulders. Thank you for everything. 

View all google reviews

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.8 star rating with 38 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com