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JCPenney Portraits
- Arts & Entertainment
- El Cajon, CA
About this business
Location details
355 Fletcher Pkwy, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
If I could give 0 stars I would absolutely do. It was a nightmare today ! I had an appointment at 8 showed up at 7:40 checked in. Photos were taken after 9pm and I haven’t even received my digital album yet but I saw the preview and they are horrible! Not one single shot or photo can be used. So upset. I wished I would have looked at them but I was already done ! I do not like our holidays photos at all.
I've had great experiences in the past at JCPenney...this year was a bit different it was super rushed and when I tried to get kids to calm and smile I was told to stop and take a photo with my husband so at least we would have a photo that turned out good. My 3 kids 5 5and 7 were in several poses but I only had 1 photo at the end from said pose instead of many to choose from per pose..all of which didn't turn out good. I know kids are tough but I signed up for a photo session with my 3 kids to take family photos...not coupl... read more
Prin and Riley were amazing. Such an awesome team - super patient and really helped our family have so much fun for our first family photo session. Highly recommend - will come back for sure!
We had a small misunderstanding on my part and every employee I was in contact with was extremely helpful and along with management who I did not meet but was a helpful entity behind the scene. Sloan- thank you for the session and your flexibility working with us. Prin- thank you for above and beyond customer care and problem solving. Jodie- thank you for your kindness, patience and dedication to making my experience finalizing our order the smoothest and most accommodating. Great team! We will come back for more sessions.
Today we had a great session at JP Penny photo. I didn’t catch her name but the woman on the phone who helped book us same day was very helpful. She provided excellent customer service. Prin was our photographer and did so wonderful with our almost 10 month old during his photo session. She was playful, engaging, and professional. He even crawled to her for a hug! We had a wonderful experience and look forward to booking additional sessions in the future.
Frequently asked questions about JCPenney Portraits
How is JCPenney Portraits rated?
JCPenney Portraits has a 3.5 star rating with 56 reviews.
When is JCPenney Portraits open?
JCPenney Portraits is closed now. It will open at 11:00 a.m.
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