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JCPenney Portraits

3.2

About this business

Location details

400 S Baldwin Ave, Arcadia, CA, 91007, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.230 reviews
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Leannah Barreto's profile image
Leannah Barreto 
a month ago

Madi did a great job with my pet session! I will be requesting her again. 

Laura Orozco's profile image
Laura Orozco 
2 months ago

Believe the bad reviews when you see them. This is a horrible location and very bad management. I had a really bad and stressful experience with getting photos taken here. Had an appointment at like 330 and when I got there no one greeted me or checked me in. I asked to be checked in and the girl at the front with blonde/brown hair asked another guy to check me in. He supposedly checked me in and said “ok youre next”. Then I see people that arrived after me go and take their pictures so I went back to ask because I thought w... read more

Victor Ruiz's profile image
Victor Ruiz 
2 months ago

I have one of the worst experience ever in the city of Guatemala, Jesse, Penny town Center. I’m sharing this here with you because I want all the managers and customers not to go to that location to take family portraits or take your pets. I also heard that the manager that runs the Montebello is also running the Downey studio in Stonewood Mall, Jesse Penny I’ll be posting the photos I received From Shutterfly, I can’t believe this was approved and sent out to me. The background was crooked while you can see your photos your... read more

Isabel Diaz's profile image
Isabel Diaz 
4 months ago

I had scheduled an appointment on Saturday at 1:30 with our new puppy. I was completely dissatisfied that we waited over an hour and a half to have our photo session. There was poor communication with photographers and they need to improve their customer service skills. Our photos weren’t ready the same day so when I went back the next day, again I waited over an hour to look at my photos. This was extremely upsetting and will not be returning to take photos next year. Also some photos came out blurry which was extremely dis... read more

Elgin The Great's profile image
Elgin The Great 
5 months ago

Garrett was very friendly and help me my wife take awesome photos of our newborn. Really skilled and work with our budget and vision. 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.2 star rating with 30 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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