JCPenney Portraits

Ronit F 

on Google

3 weeks ago

Booked an appointment for a portrait.My appointment was supposed to be at 6. I got a message from the photographer asking me to show up early. I called and let them know I would be 15 mins early. Got there at 5:45 and had to wait until 6:20. At the end of the appointment I found out that the client whom I was waiting for to do her pictures was the 6:30 appointment (after my 6pm appointment). I was rushed from work to the appointment only to be waiting for the next appointment to be done before me. When I booked the appointme... read more

Rocio Lujan 

on Google

a month ago

I love my session with Garrett he was super kind with us and the pictures were awesome ! Just be patient because probably your session won't start on time! Look for a coupon online before paid I save $80 

glenda mejia 

on Google

10 months ago

Horrible customer service , find a diffent place , the employee here are rude , 0 people skills , including management. 

Ed Tom 

on Google

a year ago

No one answers the phone at the customer service ! I called over 10 times and followed the instructions and waited 40 minute plus each time so I tried their chat with text. 3 weeks ago . My photos and Christmas cards came out dark and I requested that it will be reprinted. The “ chat “ told me it will be done and I should get a response by email. No email after one week so I chat again. This time I asked for a case #. A week later and still no email confirmation. So I called again yesterday and failed on hold 3 x. Just calle... read more

Jenna Yanez 

on Google

a year ago

Best place ever!!!