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JCPenney Portraits

3.2

About this business

Location details

6000 Florence Mall, Florence, KY, 41042, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.238 reviews
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Molly Merkle's profile image
Molly Merkle 
5 months ago

Absolutely horrible. I made a reservation on line and showed up early and had to wait over an hour to be seen for our family photos because only one person was working the whole studio. So my kids were fussy and hungry from having to wait so long and also we're distracted by everything going on out in the waiting area and didn't photograph well. On top of that my glasses had a huge glare on every photo. I called and complain and was told that I couldn't get a refund or even a partial refund for the digital album and our only... read more

Katie Salvato's profile image
Katie Salvato 
9 months ago

The sales tactics are despicable. They rushed through showing us our photos - some that were not in focus - and tried to make sure you purchased the largest package. We had to question what the "enhanced gallery" was on the final receipt, which was our photos just with word art and color effects on them, and had to tell them to remove it. We never asked for it, and it felt slimy. Disappointed with the quality of photos that were taken - I can't believe they offered us images that were blurry and out of focus. We took a four ... read more

Holly Vining's profile image
Holly Vining 
a year ago

Had a excellent experience getting pictures of my grandson. Bailey was absolutely wonderful to work with! She was patient, kind and unhurried. The pictures were exactly what we hoped for. She really knew how to work with a 2 year old. I would highly recommend using JCPenney again if Bailey is the photographer! 

akari's profile image
akari 
a year ago

Katie took my graduation pictures and was so sweet and personable! She even offered to get pictures without my cap/gown that I could use for sites like LinkedIn, along with a picture of all my graduation memorabilia! I came in early for my appointment was in and out in about 30 minutes. Definitely recommend this place for your graduation pictures!! Was a much better deal than paying >$200 for only 2 pictures I hated through my school. 

A Lowe's profile image
A Lowe 
a year ago

Beautiful photos 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.2 star rating with 38 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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