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JCPenney Portraits

3.7

About this business

Location details

401 S Mt Juliet Rd #630, Mt. Juliet, TN, 37122, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.735 reviews
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Briana Phillips's profile image
Briana Phillips 
a month ago

Overall dissatisfied with the service I got. I felt rushed and like a burden to the photographer. Could be because I was the last one of the day but I felt uncomfortable and just wanted to leave. She’s got a great personality but it’s evident she doesn’t like the picture deciding process with people. I personally only had 6 photos to chose from and irritation was all over her… 

Shilpa Shrestha's profile image
Shilpa Shrestha 
10 months ago

We really enjoyed and this was our second time and it’s always so special to capture the moment in a frame with best memories… 

Berenice Larrea's profile image
Berenice Larrea 
a year ago

The pictures didn’t turn out the best. After we got prints in the mail, they were off centered. Had to go back and have them fix them. Not a place you want to get pictures from. 

Madeline Mota's profile image
Madeline Mota 
a year ago

We had the most amazing experience at the JC Penny Portrait studio! JK was so prepared for us despite a demanding schedule, and gave us her full attention and captured the best photos of us, exactly what we wanted and explained to her. We appreciate the time you took to make sure we got what we came for, and we will be back soon! 

Crystal Bell's profile image
Crystal Bell 
a year ago

I had a terrible experience. The new manager, JK, is not equipped to handle the demands of a busy holiday season. I called to inform her that I would be 8 minutes late due to traffic, and she responded in a rude, abrasive, and downright unprofessional manner. There is a way to communicate with people respectfully. I was told that I was the reason she was running 20 minutes behind because she had to answer my call. I will be escalating this issue to corporate and would advise anyone to seek service elsewhere because of this d... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.7 star rating with 35 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is open now. It will close at 7:00 p.m. 

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