JCPenney Portraits

Berenice Larrea 

on Google

6 months ago

The pictures didn’t turn out the best. After we got prints in the mail, they were off centered. Had to go back and have them fix them. Not a place you want to get pictures from. 

Madeline Mota 

on Google

8 months ago

We had the most amazing experience at the JC Penny Portrait studio! JK was so prepared for us despite a demanding schedule, and gave us her full attention and captured the best photos of us, exactly what we wanted and explained to her. We appreciate the time you took to make sure we got what we came for, and we will be back soon! 

Crystal Bell 

on Google

8 months ago

I had a terrible experience. The new manager, JK, is not equipped to handle the demands of a busy holiday season. I called to inform her that I would be 8 minutes late due to traffic, and she responded in a rude, abrasive, and downright unprofessional manner. There is a way to communicate with people respectfully. I was told that I was the reason she was running 20 minutes behind because she had to answer my call. I will be escalating this issue to corporate and would advise anyone to seek service elsewhere because of this d... read more

Jules D 

on Google

9 months ago

Someone called to reschedule our appointment for an earlier time. A few days later someone called to confirm our initial appointment time and I had to tell them about the new reschedule time. I also received email notifications of both appointment times. After all that, we still ended up waiting nearly 1 hour for our appointment in our holiday sweaters with our dog and toddler. By the time it was our turn, everyone was hot, thirsty, and very impatient. The previous photographers we've had at this location were pretty experie... read more

Shaprese Dede 

on Google

a year ago

Digital album get pictures right away