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JCPenney Portraits

3.6

About this business

Location details

5858 East Sam Houston Pkwy N, Houston, TX, 77049, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
TueClosed
Wed10:00 a.m. to 3:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.623 reviews
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Jackie White's profile image
Jackie White 
3 months ago

They are very slow! Lady in the front with the rotten teeth kept saying “imma go ahead and tell you we are behind and it could be more than an hour “. When we said we’d wait she again says “imma tell you right now it’s gonna be a couple hours”. We just left… then I get a charge to my card as if we cancelled! Poor service!!! Do not recommend!! 

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Yani's profile image
Yani 
4 months ago

Horrible experience! The staff is rude and condescending. They don't care about your child or yourself. They only want your money. I have never been so humiliated in front of my daughter. DO NOT come here, go to a place where your photo-shoot experience will be positive. Don't let people that hate their lives ruin yours. 

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Daniel Martinez's profile image
Daniel Martinez 
a year ago

Appointment times don't matter here 

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Nicole F's profile image
Nicole F 
a year ago

2 hours behind and NO CALL! Photographer spent more than half our allotted time playing with my 2 year old and did not have her camera ready to get the shots. After waiting Two hours Bekka Finally called us back and then left for a bit. So I had a cranky two year-old running around, wanting to play with everything in the studio and having very frustrated parents trying to catch her and tell her no while we waited for our photographer to return. When I booked, I made it known I was bringing my two year-old. We also put in our... read more

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Julian De La Garza's profile image
Julian De La Garza 
a year ago

Had a scheduled appointment for 1pm and waited an hour after being told it would only be 20 minutes. Did not get a photoshoot done due to waiting and having to cancel. 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.6 star rating with 23 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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