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JCPenney Portraits

3.2

About this business

Location details

18601 33rd Ave W, Lynnwood, WA, 98037, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.2121 reviews
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N. S.'s profile image
N. S. 
on Google
a month ago

The lady who took our photos (she seemed to be a manager) clearly did not like kids. She was dragging my child around by his feet to position him, instead of being patient. She seemed stressed or angry and my baby was afraid her because of that. She wouldn’t give me time to calm him and he was miserable in the photos. Plus the background had trim for some reason, so it looked like the kids were just in a house. There were circular shadows all over the background. The photographer could hardly get one photo with either of the... read more

Adriana Navarro's profile image
Adriana Navarro 
on Google
a month ago
Tori Lee's profile image
Tori Lee 
on Google
a month ago

I scheduled a photo shoot for my son with the ENTIRE purpose being to recreate some photos my MIL got of my husband at the same age at JC Penney back in the 90's. They were some pretty basic poses in front of the generic blue backdrop, and honestly should have been one of the simpler photo shoot requests I imagine they have recieved. It was made clear immediately by the demeanor of the photographer that opened, PJ, that she was not happy to be there. Though visibly disgruntled for reasons unknown to me, she was being perfect... read more

sung jung's profile image
sung jung 
on Google
a month ago

I had a terrible experience at JCPenney Portrait. The staff’s unfriendliness was extremely upsetting and made me very angry. I strongly recommend choosing a different place for a better experience. 

Serena Mata's profile image
Serena Mata 
on Google
a month ago

Update 08/2025 There are some good photographers here but you have to choose your days wisely. But my biggest gripe is this new system imposed by JCP about these new extended session fees and upped prices. We asked about an extended session and they said it gave us more time but our appt was 15 minutes like normal for pictures but instead of like 16 pictures we got 24 (we had two kids with outfit changes). But we didn’t get more time and we paid an extra $25 for then only 8 more pictures than normal?? That’s a ripoff. And it... read more

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.2 star rating with 121 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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