JCPenney Portraits

Mia Becerra 

on Google

4 weeks ago

We had done a family portrait here at this location and I was really hesitant to leave a review because the lady was nice but after everything that we have received from this company I can’t help but to leave this review. We had a party of 15people hence the family photo..we wanted each individual family and one big family picture, it was good in the beginning but towards the end Annette (our photographer) was rushing us, she would only take a single photo rather than doing different poses/multiple pictures incase someone bl... read more

Amy Mugg 

on Google

a month ago

Horrible experience! Choose another place do not bring your newborn here! They are not clear nor professional, I wish I had read these horrible reviews before I brought my newborn grandson here. Amanda was rude and not professional, we could have taken the same photos she took with an iPhone. She didn’t change the background or fix his clothes she was the absolute worst photographer I have ever experienced. Save your time and money I wouldn’t go back here if it was free! 

Sammy R 

on Google

a month ago

I am extremely disappointed with how this appointment was handled. I arrived on time for my scheduled appointment to have photos taken of my children. I completed all the required paperwork and waited patiently, excited for what should have been a special experience for my family. At one point, someone came out and told me they were almost finished with the other session, so I continued waiting. However, even after that, I still ended up waiting for over an hour, and then an additional 15 minutes after being told it would be... read more

Horse With No Name 

on Google

7 months ago

Photographer had a positive attitude, we chose our backgrounds and were seen on time. After ordering our pictures through JCPENNEY/Shutterfly, our family group was not centered in the portrait’s resulting my son’s body to be partially missing with extra space on the opposite end of the group. Not one picture but several of them. Shoulders are missing on one side of the portrait’s, arms on others. The photographer could have zoomed out the lens or taken a couple steps back. Family flew in for that week and wanted to capture t... read more

Ms. Red 

on Google

8 months ago

It really didn't matter what time I scheduled, because we weren't seen until just over 1 hour and 10 minutes past our appointment time. They also chose to not spell my name correctly when I checked in, and there was really no explanation given to us for why the time ran over. Backgrounds were limited in that I would have liked a plain white background (like, no fake floor) Pictures were cute and professional. The photographer Jorge was a cool dude. He was probablythe best part of the whole trip there. This was just not the e... read more