JCPenney Portraits's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Portraits

3.9

About this business

Location details

4600 Bay Rd, Saginaw, MI, 48604, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.940 reviews
Select a rating
Amber Ferguson's profile image
Amber Ferguson 
on Google
7 months ago

Was called the day before our appointment because we were bringing our pets for family photos. I scheduled about a month out, so I'm not sure why they waited until the day before. Got a call and was told that we can't come in because their policy is "no one mad, no one sad" and us being there with our pets will ruin family photos. Clearly, no one mad and no one sad doesn't apply to us. I had no problem moving the appointment but my coupon was going to expire. The guy who talked to me was a jerk. I understand it was Christmas... read more

Bindi Castillo's profile image
Bindi Castillo 
on Google
8 months ago

Nolan and Joseph were great. They handled our kids very good. Very professional. Got started on time and didn't rush us. Best location we have used so far 

Myiesha Smith's profile image
Myiesha Smith 
on Google
8 months ago

They didn’t take the requested photos. Terrible customer service. Only allowed 15 minutes for a two year old and dog. Literally got one good photos. Photographer needs dentures and better customer service. Workers aren’t trained properly. 

An G's profile image
An G 
on Google
2 years ago

I will not recommend this place. We scheduled photoshoot for our kids. We ended up waiting for 30min and after that store manager rushed us into taking pictures in 20min and said he needs to leave for family dinner. Store does not close until 6PM but he asked us to leave and come back for another session. A week later again he repeated the same thing. We waited for 20min and then he rushed us. He was very rude and asked us to leave without any pictures. The manager sarcastically said we were always closing eyes and we are a ... read more

Angellashae Cotton's profile image
Angellashae Cotton 
on Google
2 years ago

I have taken me an my kids pictures there for years. But yesterday was just awful a big disappointment I cried so bad at the fact that this has been planed for 2 months I spend well over 500.00 just to look presentable an nice for our pictures only for them to turn out horrible. The girl who took our picture had no enthusiasm it was very boring my two year old didn’t smile at all she did nothing to get his attention. In every single pic that she showed me something was wrong. It was also the new manger rushing her with our s... read more

View all google reviews

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.9 star rating with 40 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com