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JCPenney Portraits

3.7

About this business

Location details

3742 Brookwall Dr #10, Akron, OH, 44333, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.733 reviews
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lindsay brazile's profile image
lindsay brazile 
on Google
4 months ago

Horrible studio.. Went to get pictures with myself and 2 children. After waiting 40 mins over my scheduled apt time i had to literally interrupt someone and tell them i needed to cancel my apt & make sure they didn’t charge me as there new policy states you will be charged for cancellation. Nobody cared. Nobody took a second to even acknowledge that we had been waiting or let us know what time they would be finished with the previous session. They just kept looking at us through the glass as if they were hoping we would canc... read more

Stephanie Farkas's profile image
Stephanie Farkas 
on Google
4 months ago

They have always done a wonderful job for my children and family photos! 

Chip Prosser's profile image
Chip Prosser 
on Google
8 months ago

We do not recommend this "studio". We had an 11:15AM appointment. We arrived to a messy situation of overbookings. Ultimately wouldn't be able to have our session until 1:00PM. We walked out because we have a special needs child and couldn't wait for that long. They were unapologetic. Do yourself a favor and find a professional photographer who is dedicated to you and respects your time. 

Sonja Rochelle's profile image
Sonja Rochelle 
on Google
a year ago

It was fun to do with my granddaughter 🤗🥰 

Haley S's profile image
Haley S 
on Google
a year ago

Horrible customer service. I called them once they opened to inquire about an appointment. Left a voicemail and nobody ever returned my call. I called 3 more times the same day and was sent to voicemail every single time. Never heard back the entire day. Horrible service. I will not be scheduling an appointment here. 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.7 star rating with 33 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is open now. It will close at 7:00 p.m.  

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