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JCPenney Portraits

3.7

About this business

Location details

3742 Brookwall Dr #10, Akron, OH, 44333, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.737 reviews
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Mike S's profile image
Mike S 
a month ago

We arrived 5 mins before our appointment time, but then waited 25 minutes before they were ready for us (and we had the 2nd appointment of the morning). The pictures were horrible. The photographer kept telling our kids to "look serious" rather than smile, so every one of the "serious" pictures look absolutely horrendous. It was a complete waste of $170 as all the pictures but 3 are completely unusable. 

Jennifer Franczak's profile image
Jennifer Franczak 
4 months ago

My 1 year old daughter and I had fun at our Christmas session. The photographer was super nice and patient. We will definitely be back. 

Kelli Esakov's profile image
Kelli Esakov 
5 months ago

First time customers...we came for family photos since we haven't had any in a few years. Best photo session experience we have had as a family! Joy was very good at picking just the right photo shots and was very pleasant and friendly. She was really what made it so enjoyable! 

Cathy Brant's profile image
Cathy Brant 
7 months ago
lindsay brazile's profile image
lindsay brazile 
a year ago

Horrible studio.. Went to get pictures with myself and 2 children. After waiting 40 mins over my scheduled apt time i had to literally interrupt someone and tell them i needed to cancel my apt & make sure they didn’t charge me as there new policy states you will be charged for cancellation. Nobody cared. Nobody took a second to even acknowledge that we had been waiting or let us know what time they would be finished with the previous session. They just kept looking at us through the glass as if they were hoping we would canc... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.7 star rating with 37 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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