JCPenney Portraits

Arissa2008 

on Google

9 months ago

I made my appointment a month in advice. I got a call a two days to conform and then a call the day before. My appointment was at 1pm. At 11:15am I get a call asking if I can come in sooner or later. The early time being at 12pm which was too soon. The later time was 5pm. So I pick the later time the employ telling its because they are alone. I was a little frustrated with the time change. When I showed up there was only one employee. We had to wait for the session before us to pick their photos. So I was little frustrated w... read more

Jennifer Hospe 

on Google

9 months ago

Worst customer service ever, never scheduled appointment we made and he looked perfect in his birthday 

alejandra cortinez 

on Google

a year ago

They sold me something and I received something totally different, i called to see what happened they apologized and ask me to bring what a received and he will explain to his manager what happened (manager was one of the ones who sold me the pictures) when i went there a week later manager wasnt there he wasnt able to help, he said he manager told him he already called me but he never did and he said is nothing he cant do that his manager will call me back, a month later i haven’t received any call back 

Layne Barrett 

on Google

a year ago

Gen was our photographer and took amazing pictures of our family of 5 with three kids 3 and under. She got the 3 and 1 year olds to smile for every picture which was amazing! We were in and out of there in 15min and came out with amazing shots. Would highly recommend. 

Jade 

on Google

2 years ago

Took some corporate headshots here and Grace was very sweet! I called last minute and luckily she was able to get me a spot that had just freed up. The pictures came out beautifully and I will be taking future photos here again. Pricing was pretty good when you compare to other professional photographers. And my requests were simple so I didn’t want to spend $500 for 3 photos. The quality is amazing and exactly what I needed and they always have some kind of discount going on, just check the JCP website and bring your code w... read more