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JCPenney Portraits

4.3

About this business

Location details

24140 Magic Mountain Pkwy, Santa Clarita, CA, 91355, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.321 reviews
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Justine Alcantar's profile image
Justine Alcantar 
a month ago

This is now the second time we’ve had a frustrating experience at JCPenney Portraits. Both times we arrived on time for our scheduled appointment with our baby, and both times there were significant delays with no communication. The first time was during the holidays, which we understood would be busy — but the lack of communication was still disappointing. Their cancellation policy requires customers to give 24 hours’ notice, yet there seems to be no similar respect for customers’ time when they are running behind. A quick ... read more

Karla Nicole's profile image
Karla Nicole 
a year ago

Luther at JCPenney in Santa Clarita was an absolute pleasure to work with during our couple's photography session. His professionalism and skill made the entire experience enjoyable and stress-free, yes even some of the viral awkward picture poses that are an absolute MUST! Suuuuch a good date night idea and the pictures are everything we hoped for! My husband really enjoyed the experience and thought the world of Luther too! Would highly recommend booking a session if you're looking for a mix of beautiful quality studio por... read more

LaKeisha Rodgers's profile image
LaKeisha Rodgers 
a year ago

Every year we go to JCPENNEY for our family photos and this year was by far the best photo session ever! Our photographer Andrew was amazing. He was very creative, detailed and attentive. We are very happy with each and every photo that was taken. If you're planning to have photos done at JCPENNEY portrait studio, then definitely book a session with Andrew. You will be extremely happy you did! 

Bex's profile image
Bex 
2 years ago

This service was concerning and unacceptable considering I was holding my baby when the manager got closer to me and yelled. Prior to yelling at me he admitted to forgetting my name after confirming it twice in person. My family of 4 checked in while my sister and nephew took pictures, they got there 10 minutes before we did so we would not have to wait long. 10 minutes later the front desk called my mom to ask where we were… but there was literally nobody else in the waiting areas but us! By the time it was my family’s turn... read more

Rebecca C's profile image
Rebecca C 
2 years ago

This service was concerning and unacceptable considering I was holding my baby when the manager got closer to me and yelled. Prior to yelling at me he admitted to forgetting my name after confirming it twice in person. My family of 4 checked in while my sister and nephew took pictures, they got there 10 minutes before we did so we would not have to wait long. 10 minutes later the front desk called my mom to ask where we were… but there was literally nobody else in the waiting areas but us! By the time it was my family’s turn... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 4.3 star rating with 21 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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