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JCPenney Portraits

2.3

About this business

Location details

11130 Mall Cir, Waldorf, MD, 20603, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
2.358 reviews
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Stephanie Jovine's profile image
Stephanie Jovine 
on Google
a month ago

First of all, all JC Penney photographers should go on strike! They book 15 minute slots, there is noone at the front desk... ever (bc the photographers also have to play receptionist) all while also having to edit photos and put in orders... unfortunately, this is my home JCPenney and can't afford travel photographers with fancy backdrops and props for every occasion so we are stuck to deal with 1 hour plus wait times and to add with 2 kids under 2. 

Tonnia Thomas's profile image
Tonnia Thomas 
on Google
2 months ago

All of these other ppl are NOT lying. What is the point of booking appointments if you aren’t going to be seen on time. when you get there it’s an Oh by the way you have this many people ahead of you!! It’s just extremely inconsiderate of ppls time. I should have looked at the reviews before booking. It’s 150% all my fault. 

Jessica McCormick's profile image
Jessica McCormick 
on Google
3 months ago

I arrived for my appointment 20-15 minutes early for my 12:00 appointment and waited until 12:50 to even be called back. I would have left had I not needed my headshots asap. Then when look at the pictures the photographer rushed me through to get the growing line of people waiting, they’re terrible. She couldn’t even have the courtesy as a photographer to fix my pose if I looked like a fool, or stray hair in the wrong spot. For what you have to pay here, and the wait involved at least do the bare minimum and make sure the c... read more

J M's profile image
J M 
on Google
3 months ago

I arrived for my appointment 20-15 minutes early for my 12:00 appointment and waited until 12:50 to even be called back. I would have left had I not needed my headshots asap. Then when look at the pictures the photographer rushed me through to get the growing line of people waiting, they’re terrible. She couldn’t even have the courtesy as a photographer to fix my pose if I looked like a fool, or stray hair in the wrong spot. For what you have to pay here, and the wait involved at least do the bare minimum and make sure the c... read more

Tonya Philpott's profile image
Tonya Philpott 
on Google
4 months ago

Why even take appointments if you aren't even going to stick to them? There's an entire hallway full of people that are already hours past their scheduled appointments. I can tell you part of the problem is that 1 little girl has been in front of the camera for 45+ minutes. That's insane. 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.3 star rating with 58 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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