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JCPenney Portraits

2.8

About this business

Location details

4201 Coldwater Rd Suite 4, Fort Wayne, IN, 46805, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
TueClosed
Wed11:00 a.m. to 3:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.846 reviews
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Imtiaz's profile image
Imtiaz 
on Google
a month ago

I don’t think she cared for good pose, just clicked because she had to. Of all we found less than a handful good pics.We choose mini album it was 215$ approx after 50$ coupon just for infant. To be frank those images are not worth time and money. We could have shot better on a top end iPhone. Photography should live in moments.Babies don’t often smile but they do remain pleasant once they settle in. My son was annoying in most of pics. If you really want good pics may be weekday early hours would be best time or early hours ... read more

Imtiaz's profile image
Imtiaz 
on Google
2 months ago

I don’t think she cared for good pose, just clicked because she had to. Of all we found less than a handful good pics. I wish I saw reviews before. We choose mini album it was 215$ approx after 50$ coupon just for infant. To be frank those images are not worth time and money. We could have shot better on a top end iPhone. Photography should live in moments.Babies don’t often smile but they do remain pleasant once they settle in. My son was annoying in most of pics. 

Stephanie Charles's profile image
Stephanie Charles 
on Google
2 months ago

They don't have enough decor, then their services are over 200 and they didn't do any retouching in the photos. I received a photo on canvas, it's terrible, I'm really disappointed. 

Bridgette's profile image
Bridgette 
on Google
7 months ago

Terrible experience with this location, doesn't deserve even a one! They over book. They take terrible pictures. The do not crop and edit like they say they are going to. The girl Bella kept getting the lighting wrong. The camera would beep at her practically everytime. She said she'd edit the pictures and I wait 20 mins for another girl to show me our pictures. No one edited the pictures. Bella goes to take other pictures for other people. Apparently the manager Abby edited our pictures NOT. Terrible experience and poor cus... read more

Alexa Bowman's profile image
Alexa Bowman 
on Google
8 months ago

Save your time and go elsewhere. Had an appt for 11:15… had to wait until 11:50 just to take the pictures (which were great, no complaints there) but then you have to wait to see/order the pictures.. which we weren’t called for until 12:50. Almost 2 hours. Not worth that amount of time for just a few pictures. Ridiculous. Everything about it was so slow. 

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.8 star rating with 46 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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