JBC Product Management Inc

Cathy Van E 

on Google

3 years ago

I purchased a microwave through a home warranty company. The microwave was brought out, but the technician refused to install it because I had to modify my tile backsplash. Since I didn't have a place to store it I asked him to take it back to JBC - he said they could hold onto it for one month. Lo and behold the person in the office said that wasn't true, they could only hold it 10 days (they had it in their possession for 7 days prior to bringing it out) and then it would be sent back and I would have a 25% restocking fee!... read more

Donna Elander 

on Google

3 years ago

It started with them calling my male friend instead of me. He was only an alternative phone number to be used if they couldn't reach me. Luckily David was visiting at the time. They gave only 15 minute warning that they were coming...an to him only. No attempts were made to reach me according to my phone log. When they arrived they wanted to talk only to him. They didn't introduce themselves...just asked if we ordered a washer and dryer and they were deliverying them. They asked where they were to go and said they were not i... read more

Heironymus de Medina (Heironymus de Medina) 

on Google

5 years ago

"One of the worst experiences I have ever had with installation services. This provider does installations for Home Depot." The installers didn't complete the install after two attempts. Told me I had to get an electrician. I did and the electrician laughed and said he really wasn't needed and after 1 minute's work connecting a wire he left. Then I called to rescheduled the installation I got rebuked, ridiculed, and denigrated by Amanda, a supervisor for getting an electrician as directed by her installers. The Home Depot ne... read more

Chris 

on Google

5 years ago

Didn't deliver at all, with no call, when I called them they told me to try and call in the morning to get my dishwasher on a truck. Otherwise I would have to wait another week. Update... A week has passed and even with me calling them several times through out the day, with promises they would be coming. They didn't show. First the said between 12-4 the by 5 then by 6.... They never came again and now I have to fight to get my money back.