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Jay Jays Southland
- Retail
- Cheltenham, VIC
About this business
Location details
Shop 2044/1239 Nepean Hwy, Cheltenham, VIC, 3192, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I would just like to make people aware that this store is not actually wheelchair accessible, I wasn’t able to access more than a third of the shops floor because of the way the racks and tables were arranged, I don’t know if it’s changed since I was last there but I was only there a month or two ago and it really frustrated me that I couldn’t see all the racks. This is obviously not a huge issue for most people and I know they’re only working with a small store layout wise, but if you’re a wheelchair user planning to visit ... read more
I found the manager’s conduct to be unempathetic and unnecessarily rigid. Despite presenting a valid receipt, I was treated in a dismissive manner and ultimately refused service, which felt both unfair and avoidable.
Two staff in the store today. One of the staff, Charlotte, was kind and nice the other was on a hair trigger and started arguing with me when I was asking to exchange an item. She started getting aggressive and I asked her why she was fighting with me and her response was "I can go all day buddy!". What a disgrace. My advice, get rid of her and hire someone more deserving of the job.
Went to this store last Thursday hoping to fine some basic sweats. While I was looking for my size with my cousin, an older lady working at the check out desk stared and observed with disgust thinking my cousin and I were trying to steal. This was definitely due to the fact that we were the only non white customers in the store. After all that we continued to attempt to purchase the clothes we wanted to prove a point. We weren’t even greeted, we were just looked at. Never again.
Went to this store last Thursday hoping to fine some basic sweats. While I was looking for my size with my cousin, an older lady working at the check out desk stared and observed with disgust thinking my cousin and I were trying to steal. This was definitely due to the fact that we were the only non white customers in the store. After all that we continued to attempt to purchase the clothes we wanted to prove a point. We weren’t even greeted, we were just looked at. Never again.
Frequently asked questions about Jay Jays Southland
How is Jay Jays Southland rated?
Jay Jays Southland has a 2 star rating with 2 reviews.
When is Jay Jays Southland open?
Jay Jays Southland is closed now. It will open at 9:00 a.m.
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