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10 Industrial Ave, Darlington, NJ, 07430, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I purchased a Skyline S3 new in December of 2023. It had a faulty tension system from the get go. It has spent over 7 months with at least 5 separate trips to the service center. A few months ago the upper and lower tension components were replaced by Janome as a warranty repair. This did not fix the issue and the machine is still not usable. I was just informed that Janome Corp. is denying any further work on the machine. If I want to send the machine to the service center again it is on my dime. This machine has never work... read more
Janome is amazing with their customer service, they go beyond the expected to help customers and i would highly recommend them to anyone! Do not hesitate to buy a machine and know they care about their customers which is rare these days!
The Janome America Inc. Website is NOT consumer friendly. Support, Contact Us, always brings me back to square one! How is anyone going to support Janome when the Janome Head Office is inefficient?! My question is "Where in Ontario Canada is the Janome Memory Craft 6300 Professional " sold?!
Janome America Inc has a 4.2 star rating with 9 reviews.
Janome America Inc is open now. It will close at 6:00 p.m.
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