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Janie & Jack Outlet

3.7

About this business

Clothing Children & Infant 

Location details

5000 Katy Mills Cir #234, Ste 234, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.745 reviews
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Ulkar Imamverdi's profile image
Ulkar Imamverdi 
a month ago

I wanted to share my recent experience with them. I placed an order worth of $166, and the tracking number on their website says UPS, the UPS website links to USPS, and I have never received my order. They are refusing to refund the money as it shows “delivered” while I NEVER RECEIVED THE ORDER. On top of that they have the absolute worth Customer service. The representative was very rude on the phone. 

raquel rojas's profile image
raquel rojas 
2 months ago

I went in looking for a birthday outfit for my niece and Kenya went above and beyond to get me the dress size I needed. She also found a pair of shoes to match. So happy with the customer experience, will definitely go back 

Yazmin Hernandez's profile image
Yazmin Hernandez 
2 months ago

Fantastic customer service! I visited the store and was quickly assisted by ms kenya which helped me find the perfect gifts for my nieces. She was very friendly and courteous i will be surely visiting again. 

Emory Villalovos's profile image
Emory Villalovos 
3 months ago

Such a friendly store to go into the staff is incredibly nice and approachable it definitely looks like the result of good management. On top they have a great selection of cute clothes 

Mavzuna Gafurova's profile image
Mavzuna Gafurova 
4 months ago

I visited JJ few times , and I am absolutely thrilled with my experience. The store offers a fantastic selection of children's clothing, ranging from adorable everyday wear to stylish outfits for special occasions. The quality of the fabrics is top-notch, ensuring comfort and durability for active little ones. What stood out the most was the friendly and helpful staff. Kenya went above and beyond to assist me in finding the right sizes and styles for my child. The store layout is also very inviting, making it easy to browse ... read more

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Frequently asked questions about Janie & Jack Outlet

How is Janie & Jack Outlet rated?

Janie & Jack Outlet has a 3.7 star rating with 45 reviews. 

When is Janie & Jack Outlet open?

Janie & Jack Outlet is open now. It will close at 9:00 p.m.  

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