Jacksonville Public Transit

Amber Pierce 

on Google

3 months ago

They really need reform. They get paid good and you would think that some of the drivers are making minimum wage and no benefits. The app sucks if it's cloudy and in an area that has a bunch of WiFi. It mixes with the mobile data and spins after hitting start my trip. I've been put off the bus in the rain if it didn't completeley click Even though it charged me. I quit riding in July because I bought 31 tickets and was put off the bus and humiliated when it charged me every time but didn't click from the time I got on the bu... read more

Alexis 

on Google

7 months ago

Note to all Bus Riders. The drivers do not make the routes or bus schedules. We operate the Routes according to the time points of the organization we work for implement. We have a schedule to maintain and were not rude to the passengers. If you can not abide by the rules, then drive your own vehicle and leave at the time you want to. Bus operators cannot wait for every late passenger, as doing so would further delay the bus routes. Here's a thought to think about be at the bus stop, and get on the bus and have a sit. Then t... read more

Yolanda Herndon 

on Google

2 years ago

With the new route drivers pass by you and you don't have time to catch the right bus if you on the wrong side of the road they won't even stop and it takes longer 

Jordan Klingensmith 

on Google

3 years ago

The drivers for this company are great. Down side to every ride is that they take advantage of marines on base. The company has continued to make riding the bus less and less convenient. The drivers are just doing there jobs when it comes the the rules. Because you can’t get a ride due to not enough seats; the cabs are there to scalp rides.