Jackson Transit Authority

Vincent 

on Google

2 weeks ago

Tried to get info on JTA ... but there's never a clerk in the place and the drivers can't seem to help. 

Mary Lockwood 

on Google

4 weeks ago

I had a valid transfer pass, but I could not use it due to the bus arriving after thirty minutes, and not only did I have to wait beyond the purported time to get on the bus, but when I called to have this situation resolved, I was treated as though I don't actually ride this bus system. Buses here do not run every thirty minutes, according to the person on the phone. They are often late, if they even arrive at all. I have waited upwards of two hours for a bus to arrive. Your buses run on the schedules of the individual driv... read more

ZayyTavior Miller 

on Google

a month ago

The drivers are very inconsiderate. One driver on the Bemis route told an elderly lady she wouldn’t put down the lift cause she isn’t in a wheel chair! They are always late- will keep going If they see you running to the stops! No help when you need directions they just say that’s not my route I don’t know 

jada houge 

on Google

7 months ago

If I could rate this company 0 stars I would . Verida set me up a appointment to take a ride with jta. The lady driving wouldn't pull in my driveway I'm in wheelchair she demanded I come to the street and when I asked her to pull into the driveway she drove off . I missed my doctor appointment because of her. Very unprofessional and they don't care about anyone's safety.