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Jackson Hewitt Tax Service

4.7

About this business

Location details

2301 Colonial Ave SW Suite B, Roanoke, VA, 24015, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.7314 reviews
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Lauryn Torluemke's profile image
Lauryn Torluemke 
a week ago

I thought all was well when I paid to have my taxes filed here. The staff were kind and helpful. However, I was told I didn’t owe anything when the process was completed in March. Months later I got my tax bill with penalties and fees. After several phone calls between the district manager, customer service, and eventually a corporate higher up, they were still unable to reconcile any additional fees or provide any assistance with the bill. I paid for my taxes to be done for a reason- to not have mistakes made. Will be using... read more

Amy Lofland's profile image
Amy Lofland 
5 months ago

Awesomeness, we have been going through Jackson Hewitt for years. They are great, wonderful people!!! 

Joe Lee's profile image
Joe Lee 
5 months ago

Brett Sisk in Roanoke, VA was fantastic to work with - thorough, precise, patient, and diligent! We will work with him again! 

Shawn Lewis's profile image
Shawn Lewis 
5 months ago
rita lynch's profile image
rita lynch 
6 months ago

Big ripoff. Charged too much and then wouldn't give me a copy of my tax return.as much as they charged they could at least gave a copy of my return.then they wouldn't let me pay for then doing my return said they would take it out of my little refund. Then if I wanted a copy I would have to pay them 50 more dollars to get a copy. Or I could Go online and print it. Everybody doesn't have access to print.they are getting rich off of doing returns and you don't know if they did your return right or not. 

Frequently asked questions about Jackson Hewitt Tax Service

How is Jackson Hewitt Tax Service rated?

Jackson Hewitt Tax Service has a 4.7 star rating with 314 reviews. 

When is Jackson Hewitt Tax Service open?

Jackson Hewitt Tax Service is closed now. It will open at 10:00 a.m. 

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