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Jackson Hewitt Tax Service
- Finance
- Charles Town, WV
About this business
Location details
206 W Washington St, Charles Town, WV, 25414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The tax professional was prompt and courteous. She completed my tax filings in a very efficient manner and seem to be very knowledgeable in the process. Even with the 25% Senior Citizen Discount I thought $405.oo for State and Federal was a little pricey But I like the convenience of having my taxes eFiled because they usually process faster that way, and I don't have a scanner or fax machine at home.
Susan,and bill, and money man were the best In customer service that I've had in years everything was amazing.
Absolutely ridiculous!! 2 ladies knew absolutely nothing!! We went in at 10am and WALKED OUT at 3PM and neither taxes were even finished!! Do not recommend! Please go elsewhere!
The only issue I have is with the pricing. I was told it would be half-price until the end of March, but it seems like the rate actually doubled afterward. The problem is, I was never notified of this change, all the information I had indicated it was $50 per hour. I ended up being charged over $500 for submitting fewer than 10 pages. The whole process should have taken no more than 90 minutes. I won’t be using their services again!!!
Absolutely ridiculous service my appointment was at 6pm and wasn’t greeted till 7:30pm and then didn’t even start working on my taxes till 8pm. Then didn’t finish till 9 pm then add on top the $650 charge for filing with them.
Frequently asked questions about Jackson Hewitt Tax Service
How is Jackson Hewitt Tax Service rated?
Jackson Hewitt Tax Service has a 4.7 star rating with 120 reviews.
When is Jackson Hewitt Tax Service open?
Jackson Hewitt Tax Service is open now. It will close at 7:00 p.m.
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