Jack's Furniture Center

Paul Deavers 

on Google

a month ago

They have and are terrible to deal with. That being said they have two very good gentlemen that do the delivery. They have a manager and woman named Jennifer that are rude and terrible to deal with. I purchased two sectionals at different times from them and was told the warranties were something but they never stood behind them. The last sectional i have had repaired 3 times and was delivered again today. It looks like a 3rd grader did the stitching. They say the Flexsteel design has been discontinued. The time prior the st... read more

Tina Bennett 

on Google

2 months ago

I purchased a leather couch and chair about a year ago. I went back and purchased a custom chair. It was delivered today. I never sat in it. I did personally pick the leather and fabric. It come out amazing. It is so comfortable. I had to come on here and mention the amazing service I received. I remember Karin patiently helping me go through the choices. And actually walking me through the store to show me the scale of the chair that I was getting. She was so patient. The delivery boys that deliver the chair today. We’re so... read more

Derek 

on Google

a year ago

Jacks is basically overpriced Ashley’s furniture. I’ve bought a couch, a wooden bed, and an ottoman there in the past couple years. All three have fallen apart. Most recently our bed’s main support broke in half with two humans that sleep in it not weighing a combined 300 lbs. The manufacturer luckily sent a free support but the labor was not free. The delivery guys let us know that the manager said if it happens again they won’t fix it again. So if the manager is reading this, I hope you know that we won’t be buying anymore... read more

Janet Rush 

on Google

2 years ago

This store has good quality furniture of all the stores in my area. This is why I chose it, and have purchased from them before. However, do not order furniture if you don’t see what you want in the store nor listen to “we can special order it.” I was sold discontinued furniture at full price, even after the manufacturer discontinued what I chose a month prior to the order. Why was it in the store a month after being discontinued? They refunded my total price today but now I have no furniture at all and the old stuff they to... read more