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ISU Credit Union

3.5

About this business

Location details

2255 E Sunnyside Rd, Idaho Falls, ID, 83404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.5112 reviews
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Sarah Orr's profile image
Sarah Orr 
a month ago

I liked this bank at first they helped me build my credit and gave me a loan for a car . Recently they have changed there credit card system you can no longer go into the bank and make a payment. I cannot access it online ive tried 5 different times and now I have received 2 late charges . When I call and ask they always say you have to do it online we can't help you . As soon as I figure out how to make a payment I am paying off this card and closing my account ! This is ridiculous. 

Dawn Kelly's profile image
Dawn Kelly 
2 months ago
Anonymous Person's profile image
Anonymous Person 
2 months ago

Do not recommend. They don’t care about you and forget to follow up on important things. Will be swapping banks very soon. 

Robin Cook's profile image
Robin Cook 
2 months ago

A huge shout-out to Chayo, Branch Manager at the Sunnyside location! He was incredibly knowledgeable, kind, and patient—taking the time to carefully explain everything and answer all of our questions. A truly amazing experience. Also, a special mention to another young gentleman at the branch who serves as a Customer Service Representative—he is kind, knowledgeable, and genuinely helpful. My husband and I absolutely love this location! And I would be remiss if I didn’t recognize Issac, the regional manager—he is fantastic. W... read more

Cheri Tingey's profile image
Cheri Tingey 
3 months ago

I love this credit Union. Justin was so pleasant to work with. He helped me with the app and showed me how to use my phone for purchases. I didn’t feel rushed or not important. I also like the way the credit union is structured on the inside very welcoming atmosphere. Thanks best bank i have used 

Frequently asked questions about ISU Credit Union

How is ISU Credit Union rated?

ISU Credit Union has a 3.5 star rating with 112 reviews. 

When is ISU Credit Union open?

ISU Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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