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Ironbeam

3.1
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About this business

Ironbeam is an industry leading futures broker providing cutting edge technology, research, and clearing services to traders and introducing brokers worldwide. 

Location details

141 W Jackson Blvd, Ste 2600, Chicago, IL, 60604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.138 reviews
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Bob M.'s profile image
Bob M. 
on Birdeye

3 weeks ago

I recently established an account with Ironbeam and can't tell you how disappointed that I am in them. First, their customer service reps can be rude and generally aren't very helpful. Second, they failed to send me a liquication notice until less than 24 hours prior to a contract being 30 days out from delivery (so too late from me to do anything about it). Their training support sucks. Suffice it to say, I'll be moving my account.  

Lawrence R.'s profile image
Lawrence R. 
on Birdeye

a month ago

So I dove in first without asking questions. I went to my daily and needed to know why they took over 90 dollars for 30 r/t micro es emini. I messaged customer service and found out there is none. they refer you other sources for answers. Not a huge deal, they beat out of $50 now and not more later. All services are the same bullshit. safe sound fast cheap, but most do deliver. I'm not totally surprised because the driving force behind these great companies is to bait and switch with greed foremost. I trade for many others... read more

S C.'s profile image
S C. 
on Birdeye

9 months ago

Highly disappointed with Ironbeam. Website stated 0% commission for 1 month and $0.39 per contract after that. My first week trading, I was charged $0.99 per contract so I asked for a full refund on the incorrect commission. They told me I was ineligible for the 0% promo due to a disclaimer that was listed in a totally different section of the webpage and there was an error with my promo code for the $0.39 commission rate. I then asked for a partial refund due to the confusion with the poorly placed disclaimer and the promo ... read more

Wilson Paul R.'s profile image
Wilson Paul R. 
on Birdeye

5 years ago

Horrible customer service. I spoke to Megan about adding Sierra Charts which she undertook to do as quickly as possible. However she was out several times a day. When I asked after several calls when they would be able to start something the guy pushed back and said they had larger and more important clients to deal with. Then he threatened to close my account. This was the day after they opened. Now I guess they are in the process of closing it. Jerks. 

Frequently asked questions about Ironbeam

How is Ironbeam rated?

Ironbeam has a 3.1 star rating with 38 reviews. 

When is Ironbeam open?

Ironbeam is open now. It will close at 6:00 p.m.  

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