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iRIDE

4.5

About this business

Cycle Store, Cafe, Workshop, Bike Fit Services, Bike Hire, Cycling and Active Wear Apparel, Suspension Servicing. 

Location details

242 Thorndon Quay, Pipitea, WGN, 6011, New Zealand

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5141 reviews
Select a rating
Yoshihiro Sugiura (Joshua)'s profile image
Yoshihiro Sugiura (Joshua) 
on Google
2 weeks ago

The staff responded very quickly and professionally. Even though the mistake was on my end regarding the shipping method, they handled the situation flexibly and kindly. Excellent customer service—I truly appreciate their support! 

Claudia Gnudi's profile image
Claudia Gnudi 
on Google
3 weeks ago

Super friendly. I did the Saturday shop ride and experienced some trouble with my back brakes. The shop was very helpful and friendly and sorted my issue out super efficiently. Was a lekker vibe and good coffee. 

David Cole's profile image
David Cole 
on Google
2 months ago

I scheduled a bike pack and ship for a bike I was purchasing over marketplace. Scheduling was simple, wait time was minimal, and the packing job was acceptable. I would have liked to see more padding around the frame, and I would have liked to see the brake rotors removed, but the bike arrived with no damage (I only assume since it's a used bike and has damage from prior owner) and the rotors are true. Above and beyond, the shop tech allowed a photo of them and the bike together to show proof the bike had changed hands, whic... read more

Anastasia coxhead's profile image
Anastasia coxhead 
on Google
5 months ago

I bought a bike from iride about a year ago for my sounds to sounds trip. However, during the trip, the gears skipped constantly and the chain came off regularly. I took it in for 2 services in the south island where they changed a gear shifter and tuned the gears. The issues continued on my return to Wellington. I took it on 4 other short rides, and brought it back to the shop 3 x for services. However the problem was never resolved- each time using another excuse as to why the bike wasn't working properly. In the end it wa... read more

Johan Karlsson's profile image
Johan Karlsson 
on Google
7 months ago

Very helpful and knowledgeable staff. 

View all google reviews

Frequently asked questions about iRIDE

How is iRIDE rated?

iRIDE has a 4.5 star rating with 141 reviews. 

When is iRIDE open?

iRIDE is closed now. It will open tomorrow at 8:00 a.m. 

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