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11035 NW Aurora Ave., Urbandale, IA 50322, Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT GO WITH INTOXALOCK. I have to have this device dual-reported as my driver's license was suspended by a different state. I've been waiting three weeks for INTOXALOCK to report my install to ANY of the parties involved. IT NEVER HAPPENS. I've called customer service endless amounts of times now for the SAME ISSSUE. I told them it needs to be reported to BOTH parties, and they give me the run around and tell me they have emailed the COMPLIANCE TEAM. During initial phone call, they told me it would take 24-48 hours for th... read more
This is my second time giving a review because the first time I took it down since someone actually called me that was English and actually helpful for once. This time I'm leaving it up and I wish I could give -2 stars. Finally got my device removed and I'm telling you right now I'm unbelievably relieved to be rid of this company more than the device. This is the biggest scam I've ever seen before and it's no wonder they got sued. I signed up to not pay for anything and there were many calibrations I had to fight tooth and n... read more
Absolutely horrible company. Don’t do business with them.
Dear Mindr/Intoxalock Management Team/Consumer Safety Technology LLC teams, I am writing to formally request contact from a senior manager regarding a continuous pattern of poor customer service, excessive hold times, and financial discrepancies since February 2026. On August 24, 2026, at 4:32 PM AZ time, I called to report that my Toyota 4Runner failed to start. After explaining that this situation was making me late for work, the agent placed me on hold. I waited 16 minutes and 37 seconds with no response before disconnect... read more
I would suggest running as well no human to speak to they invent high blows when you owe money and lock you out so you have to pay more money and no human to speak of ever answers the phone. They are scamming people out of money and refuse to speak to you. If I don’t hear from the company soon I will be contacting my attorney complete bull and fake readings I blew a point .018 and had ate or drank anything in over 10 hours how! Next time this happens I will be calling a policeman to the scene to prove this this theory and th... read more
Intoxalock Ignition Interlock has a 3.8 star rating with 250 reviews.
Intoxalock Ignition Interlock is closed now. It will open tomorrow at 8:00 a.m.
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