International Lighting - Hammond, IN

London T. 

on Birdeye

a year ago

I am shocked at the service I received from this company. I ordered 4 bulbs and received them today. They are all inoperable. I called the 1-800 number after I tried to do a chat that is promised to be available 24-7 just to get the refund policy information. I could not locate the refund policy on the website as I prefer to scroll instead of calling as my time is limited. The chat was not available once I typed "bulbs I received are all inoperable". I have made 4 calls in which I was hung up on all 4 times. But after taking... read more

Daniel C. 

on Birdeye

2 years ago

If this is the same company AKA bulbsandbatteries that falsely claim to have certain items on ebay and the pretend to deliver to some other state, and then falsely claim to have refunded your money after baiting and switching you, then they should be investigated by every attorney general in every state in the country and banned from doing business on ebay or anywhere else. Ebay seems to be working in collaboration with this scam operation and they should be investigated too.  

Conrad S. 

on Birdeye

3 years ago

This problem wasn't caused by COVID-19 delays. I ordered a box of 12 PAR (built-in reflector) lamps. They arrived, but 2 of the 12 were defective. I blame it on poor packing. The manufacturer supplies them in a case of 12; Interlight shipped it in that same case with no additional material to absorb shocks during shipping. I reported this to Interlight, and was challenged. I should send photos, Joey said. Photos of what, I asked. They're light bulbs! The glass is intact, but the filaments are broken. Joey asked for a cl... read more

Doxie L. 

on Birdeye

3 years ago

I was scammed by this company. I ordered lights from this company to seamlessly integrate into my existing studio setup. I bought particular bulbs and was shipped "replacement" bulbs that are a different colour temperature and wattage, and also cost 1/3rd of the price. I was charged the full price of the more expensive bulbs that I ordered, and when I called I was first told that I would have to send the wrong bulbs I received back before I could get the correct bulbs, and then I was told that they don't have the correct b... read more

patchjma8 

on Birdeye

4 years ago

The company (Ron Davis ILC or Interlight Specialty Bulbs) owes me $41.92 or give me my Sylvania DHX DLS 21.5v 150W PROJECTOR LAMP 

Katherine S. 

on Birdeye

4 years ago

I spoke a representative by the name of Keanna. She was very patient with me seeing as though I couldn't figure out what type of bulb I needed, three minutes into our conversation and her search she found the bulb I needed. I appreciate her customer service, it's very rare to find genuine people nowadays especially in customer service. Thank you again Keanna.