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Internal Revenue Service

2.3

About this business

Location details

11 5th Street North, Great Falls, MT, 59401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.312 reviews
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Derek Ladd's profile image
Derek Ladd 
on Google
2 months ago

Had me waiting forever to verify my identity. Probably the worst customer service I have ever experienced. UPDATE 2/9/25: Rejected my tax returns 

Abby McNair's profile image
Abby McNair 
on Google
3 months ago

Worst customer service ever. Colossal waste of time. What do they even do if they're just going to tell you to call the IRS yourself? 

Drew Klaus's profile image
Drew Klaus 
on Google
11 months ago
Derek Ladd's profile image
Derek Ladd 
on Google
a year ago

Had me waiting forever to verify my identity. Probably the worst customer service I have ever experienced. 

Katu Caldwell's profile image
Katu Caldwell 
on Google
2 years ago

I have received service from this office multiple times. The services of the IRS were cut drastically by congress for multiple years and consequently they are understaffed in all departments. By appearing in person it is much more efficient then trying to contact anyone by phone. It takes far longer then anyone likes to have problems resolved, but this office does provide a venue for it. You must come in with your records complete and your questions direct. 

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Frequently asked questions about Internal Revenue Service

How is Internal Revenue Service rated?

Internal Revenue Service has a 2.3 star rating with 12 reviews. 

When is Internal Revenue Service open?

Internal Revenue Service is closed now. It will open tomorrow at 9:00 a.m. 

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