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Internal Revenue Service

2.5

About this business

Location details

1 Civic Center Dr, #400, San Marcos, CA, 92069, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.594 reviews
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Ivan Colocho's profile image
Ivan Colocho 
3 days ago
John Metcalf's profile image
John Metcalf 
3 weeks ago

They have a phone number to call to schedule an appointment. It's impossible to get an answer. I called 15 times a day for a month and got the same message "We are sorry, but due to extremely high call volume in the topic you requested, we are unable to handle your call at this time. Please try again later or on our next business day". I'm trying to get status on my refund (over $8,000) which I've been waiting for for over 4 months. Frustrated, I decided to go to their local office. Without an appointment (impossible to get)... read more

Mike Gomez's profile image
Mike Gomez 
a month ago

I had an outstanding experience at the IRS office in San Marcos. John D. took the time to help me obtain several years of wage and income transcripts and explained what I needed to do to get back into compliance with my taxes. Even though he was busy, he treated me with kindness, patience, and professionalism from beginning to end. It's rare to meet someone in government service who genuinely cares about helping people, but John D. did exactly that. Because of his guidance, I'm finally making real progress on resolving a dif... read more

Miguel Gomez's profile image
Miguel Gomez 
a month ago

I had an outstanding experience at the IRS office in San Marcos. John D. took the time to help me obtain several years of wage and income transcripts and explained what I needed to do to get back into compliance with my taxes. Even though he was busy, he treated me with kindness, patience, and professionalism from beginning to end. It's rare to meet someone in government service who genuinely cares about helping people, but John D. did exactly that. Because of his guidance, I'm finally making real progress on resolving a dif... read more

Cody Storms's profile image
Cody Storms 
2 months ago

Automated phone system good at what it is programed to do but no way to talk to live representative. Unable to receive the help I need, so extremely frustrating. 

Frequently asked questions about Internal Revenue Service

How is Internal Revenue Service rated?

Internal Revenue Service has a 2.5 star rating with 94 reviews. 

When is Internal Revenue Service open?

Internal Revenue Service is closed now. It will open at 8:30 a.m. 

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