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255 East Avenue, Rochester, NY, 14604, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
There is no service in the IRS Service Center kept me on the phone for more than three hours, then put me in collections, which was the wrong department Then after waiting another hour, hung up on me. They suck with helping the average person!
I came to RS office tried to get verification transcript for immigration there was an Indian guy. In front desk He was very rude. He was on his laptop. Watching video He was doing nothing asked me to come another day to or make appointment and I came on Friday There’s a gentleman he was not from Indian. He helped me a lot the RS office supposed to be fired this Indian guy from the job. He getting paid to kill time.
Very helpful in helping you staff security everyone were nice and friendly
Nobody likes the IRS, but as far as this location and the staff, they were great. We had a rejected tax return and suspected identity theft, but we got an appointment next day with this office and were in and out in 10 minutes. Staff from security to the employee assisting us were friendly and helpful. In the end the issue ended up being faulty HR Block software, taxes submitted no problem with other software.
Gabriel was super patient and helpful. Definitely an asset for the government and us. My family needed some assistance and he was extremely helpful.
Internal Revenue Service has a 3 star rating with 50 reviews.
Internal Revenue Service is closed now. It will open at 8:30 a.m.
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