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Intermedia
- Technology
- Mountain View, CA
About this business
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. Intermedia's broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control and is backed by a 99.999% uptime service level agreement (SLA) and J.D. Power-certified support. Offerings include cloud voice, web/video/content sharing and conferencing, file bac... read more
Location details
825 East Middlefield Road, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After cancelling my account and receiving a statement showing a zero balance, I was turned over to collections. Intermedia claims they can't see anything on my account and cannot explain the charges due to it being turned over to collections. The collection agency filed a dispute after I provided my statement showing a zero balance but Intermedia has not responded to them.
This company actually has a great service until you CANCEL it. They tell you fine then 3 months later take you to collection as they continue the service. They deny email confirmations and then try to ruin your credit. You can never get a person and the affiliate company cant even help. Going on a year of battle over a 60 bill which is now double. Each collector hangs up when you tell them you have proof you cancelled. BEWARE.. not worth it.
Worst company in the world. Most incompetent customer services agents. They have scammers as employees. Keep changing my set up without my consent. This is fraudulent
Inept incompetence would best describe this organization. Canceled service many months ago, yet they keep trying to bill me and threaten collections despite canceling their service. Tried to resolve it with them, and they are so inept and disorganized they clearly have no idea what they are doing. Definitely can not recommend these unprofessional abusive people or their services!
After years of unsatisfactory service we finally changed providers. I was informed that somehow I did something wrong so that our account was not cancelled after our numbers were ported away. So I get to pay for an additional month of nothing, with no hope for refund. The phones we got though them never really worked correctly, and when we finally tried to get support from the manufacturer, they told us the phones were out of warranty. Sorry. Every tech support call we had with them took at least an hour. It never solved the... read more
Frequently asked questions about Intermedia
How is Intermedia rated?
Intermedia has a 3.5 star rating with 26 reviews.
When is Intermedia open?
Intermedia is open now. It will close at 6:00 p.m.
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