Insight Credit Union

austin geise 

on Google

2 weeks ago

First they close your account without warning, then this bank will create barriers to penalize you and to keep your money. They have been rude, unhelpful, and unethical. They play the small independent credit union card and talk about audits, where is the audit for the extra money you have kept from customers. Customer service is no help and will actually laugh at you. My family probably had a combined 80 years of banking with them. Now it looks like they’re are only three branches left and I can see why. They’re thieves. 

D Rich 

on Google

4 months ago

The 2 star rating of this credit union is more than they deserve. There are so many better credit unions with awesome customer service than this one. Save yourself the stress. Value the online reviews. 

Frank Noge 

on Google

5 months ago

I first joined in 1997 and they were wonderful, they acted in the manner of a cooperative and you were treated as a valued member. Over the last decade they've changed, and seem to have the philosophy that your purpose is to generate maximum profits. They now have all the fees and horrible interest rates of a large commercial bank with all the inconveniences of a credit union with limited locations. The customer service is a shadow of it's former self. I've only had two questions this year, each time left me steaming. I had ... read more

Renee Stovall 

on Google

6 months ago

I’m so very thankful been going to Insight since I was a kid, I had a big problem and Jarred Schulte really solved my problem at the down town branch in Orlando, An I’m thankful for Marquis at the Lake Mary Branch for always having Patience with me 🙏🏽❤️🙌🏾 

Dave Heldberg 

on Google

7 months ago

I see why this company has the rating it has. I made my first call to this company and spoke with a lady named Nicole, when on the prompts at the beginning of the call I requested a operator because I was unsure of who I needed to talk with. NICOLE answered the phone and I asked a question about my application, she replys with her answer and I said I would like to speak with someone about and she started laughing at me. I asked for a supervisor after that and she said she was a supervisor. So with this company the supervisor... read more