Infinity Internet

PDX IT Director 

on Citysearch

14 years ago

The worst service of any company I have ever experienced – Avoid Infinity Internet at all costs. We experienced the exact same treatment by this company as the previous posters. Hours on the phone, unreasonable terms, they will not accept emails and will not verify if they received faxes that are confirmed received, they will put you in contract terms without your permission, they will change your rates without permission, they will limit your your bandwidth without warning or permission, they will trap you in a month-to-mon... read more

cliffwells 

on Citysearch

15 years ago

Terrible – Had a full cabinet there for nearly 4 years. In the middle of my contract, they suddenly throttled my bandwidth from 10Mbit to 2Mbit without notifying me. Since my contract specified 10Mbit, I contacted them and was informed they "didn't offer that package anymore". They also told me that despite the fact they were violating the terms of the contract, they still expected me to uphold my end (that is, pay the same rate for the lesser service). I should also mention that despite having a pretty nice facility, they a... read more

apexio 

on Citysearch

16 years ago

Unethical, Greedy. – This comment is entirely the opinion of the poster and nothing more. I've been a customer of with Infinity Internet for many years and recently moved my private cage colocation service out of their facility. They tend to do things like; raise rates in the middle of your multi-year contract, not let you out of any contract, auto-renew in yearly increments, renege on previously negotiated deals and make you pay more for what you already should have. Avoid at all costs.