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Infinity Cyclery LLC

4.8

About this business

Location details

20301 Bond Rd NE Ste 100, Poulsbo, WA, 98370, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
SunClosed
4.8122 reviews
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Tod Jones's profile image
Tod Jones 
on Google
a week ago

The clicking/creaking bottom bracket that was "fixed" wasn't. It cost $200, which included paying for an expedited part, and within 2 hours of riding the clicking was not only back but substantially louder. Very disappointed with the follow-through when I took it back. I expected a "let's make this right" attitude. Instead it felt very dismissive: "I don't know what to tell you, I did what I was supposed to do." Follow up: Wow. Clearly, as indicated by the owner's response, this was my fault. My fault for asking if it was po... read more

Tod Jones's profile image
Tod Jones 
on Google
a week ago

The clicking/creaking bottom bracket that was "fixed" wasn't. It cost $200, which included paying for an expedited part, and within 2 hours of riding the clicking was not only back but substantially louder. Very disappointed with the follow-through when I took it back. I expected a "let's make this right" attitude. Instead it felt very dismissive: "I don't know what to tell you, I did what I was supposed to do." Follow up: Wow. Clearly, as indicated by the owner's response, this was my fault. My apologies. 

Charlotte Platt's profile image
Charlotte Platt 
on Google
a month ago

Infinity is a 5 star bike shop. Jake and the team are very knowledgeable and provide great customer service. Highly recommend going to Infinity for all your cycling needs! 

Gisselle Rivas-Tobias's profile image
Gisselle Rivas-Tobias 
on Google
6 months ago

Took a bike here once to get worked on. They messed up a lot of things on it, and when I asked to please double check everything they got defensive and said they’d worked there for however long and I’m honestly not sure they checked everything because I found multiple things wrong on it. Maybe it was the specific employee… not sure but I probably won’t be bringing another bike here unless absolutely necessary. 

Jon-Andre Morris-Facey's profile image
Jon-Andre Morris-Facey 
on Google
6 months ago

Love this place. I've been going here since they've opened and they've always put my bikes back in perfect shape. 

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Frequently asked questions about Infinity Cyclery LLC

How is Infinity Cyclery LLC rated?

Infinity Cyclery LLC has a 4.8 star rating with 122 reviews. 

When is Infinity Cyclery LLC open?

Infinity Cyclery LLC is closed now. It will open on Tuesday at 11:00 a.m. 

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