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Infinity Accounting Solutions, Llc
- Accountants
- Stow, OH
About this business
We are a full-service Accounting firm licensed in OHIO. We offer a broad range of services for business owners, executives, and independent professionals. We are affordable, experienced, and friendly.
Location details
4466 Darrow Rd #3, Ste 3, Stow, OH, 44224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rick has been doing my taxes since I can remember. Over that time, he has been prompt and professional. It is true that 2022 presented a significant challenge to many clients, myself included. Instead of vilifying him in a review, I was able to connect with him and learn that processes have been refined and the user interface has been upgraded. I have just completed my part of the process (much easier now) and look forward to the same quality of service that I experienced for the years prior to 2022.
No Stars would be a better option in my experience. This is the first year for having taxes done here and I mirror the review of others in a complete lack of communication and information provided on what was going on. I was told once there was a server issue, does this mean my data was jeopardized? I did not receive call backs as I was told and resorted to stopping in the office to force a reply but Rick was never there to talk to. I finally had then give me back my information and had to go elsewhere.
This review is tough to make because body of work matters and needs to be taken into account with all relationships. Before the 2022 tax season the rating might be as high as four stars. Taking into consideration a several year long working relationship the one star is is what is merited based on the negligence and incompetence demonstrated. Communication was very poor. It would take numerous attempts to reach him or his assistant. Most times all emails and phone calls would be totally ignored. He promised multiple things wo... read more
Horrible experience dealing with Kathy Pontious.
I am in the same position as others - this firm came highly recommended, and it is the first year we are using this firm. We were told that server issues caused a back-up, that an extension had been filed, but since then, communication has been completely lacking. Calls are not answered, and my husband has driven to the office twice on his lunch break (first to see proof of the firm filing an extension as the deadline came and went). While Maurene in the office is apologetic, we hear nothing from Rick Archer. We're worried a... read more
Frequently asked questions about Infinity Accounting Solutions, Llc
How is Infinity Accounting Solutions, Llc rated?
Infinity Accounting Solutions, Llc has a 1.7 star rating with 6 reviews.
When is Infinity Accounting Solutions, Llc open?
Infinity Accounting Solutions, Llc is closed now. It will open at 8:30 a.m.
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