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Industrial Acceptance Corp
- Financial Services
- New Haven, CT
About this business
Location details
138 Orange St # 2, #2, New Haven, CT, 06510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They never answer the phone. They don't return calls when you leave messages with your number in it 3 times. I'll call when they're still open for at least 3 hours and still won't get an answer. You call a couple times a day.... no answer. I dont know who's worse , them or the dealership i got this car from thats been giving me nothing but problems since I got it.
They are hands down an amazing Loan company!!! Starting with my 1st payment there was a problem (which was dealership wrong) dealer told me to call them basically making it seem that they were going to take my car and very upset well the woman I was directed to call was anything but she took her time and figured out the problem (dealership mistake smh) she even followed up with me days later to make sure situation was rectified..very recently life happened and had gotten a couple payments behind, have been so on edge and my ... read more
IAC office in New Haven has to have the absolute worst customer service. They never answer the phone; and when they do they are terribly rude. They seem to not care that customers have 1000’s of dollars invested into their company via car loans and what not. Never again will I use IAC; nor will I ever recommend them. 0/10
I financed three vehicles with IAC and I received nothing but excellent customer service and great finance rate. I wish they were everywhere when it comes to financing the vehicle and if I was purchasing one now I would do it again with them IAC the best finance company there is and never will be.
I have been with IAC for a few years now. I've always had excellent service. I would like to send ten million thank yous to Phyllis. She has been a true god send and has always been willing to work with me when life likes to throw lemons at me. I never feel embarrassed about having to reach out when I'm having a hard time making a payment because I know she's there to support and help me. I wish every company had someone as caring and helpful as she is!
Frequently asked questions about Industrial Acceptance Corp
How is Industrial Acceptance Corp rated?
Industrial Acceptance Corp has a 3.4 star rating with 90 reviews.
When is Industrial Acceptance Corp open?
Industrial Acceptance Corp is closed now. It will open tomorrow at 9:00 a.m.
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