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Independent Bank

4.6

About this business

Location details

6209 Poplar Ave, Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.621 reviews
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dennis garry (dj)'s profile image
dennis garry (dj) 
2 weeks ago

I had a truck loan through them. I went to refinance through another institution. I got my 10 day pay off amount “good until November 8th” my new bank calls me on the 7th and says when they contacted independent bank the pay off amount was different and to continue I would have to either pay the difference or start the process over. When I called independent bank they hung up on 3 times and couldn’t give me an answer as to why. Said, “if there is money left over they would send it”. If you’re a veteran like me and want to ge... read more

Myers's profile image
Myers 
a month ago

Nidha (sounds like Needy, I’m sorry if I misspelled) was super patient and kind on the phone today. I have had this account since I was a child. Now I live in Denver but if I ever have any issues I always know I can call and speak to a real person with boots on the ground. Thank you I-Bank! 

Suzette Malkin's profile image
Suzette Malkin 
5 months ago

At 5050 Poplar Avenue in the Main Office Branch, Heather Wood, the manager, is THE BEST manager EVER!!!! She is rockin' that branch! The tellers have been very helpful and nice. 

Suzette Malkin's profile image
Suzette Malkin 
6 months ago

The quality of customer service at the Ridgeway Branch with the tellers and desk side is outstanding. They are all warm, friendly, knowledgeable and helpful. I love going to my branch. Thanks Independent Bank! 

Thomas Newton's profile image
Thomas Newton 
7 months ago

Independent bank has offered us excellent service with a personal touch and great professionalism- special thanks to Mr. Eddie Marshall, at the 6263 Poplar office building. 

Frequently asked questions about Independent Bank

How is Independent Bank rated?

Independent Bank has a 4.6 star rating with 21 reviews. 

When is Independent Bank open?

Independent Bank is closed now. It will open on Monday at 8:00 a.m. 

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