Independent Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Independent Bank

4.8

About this business

When we opened our doors in 1998, we decided to take a different approach to banking. It wasn't all about numbers. i-bank was built for you because you deserve a trustworthy partner -- for your needs today, and your dreams tomorrow. So, in addition to offering all the traditional banking products like checking, savings, and loans, we try to put ourselves in your shoes, anticipating the services and amenities that would make your life less complicated. We are a full-service bank offering an array of financial services includi... read more

Location details

7635 Poplar Ave, Germantown, TN, 38138, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.812 reviews
Select a rating
Josh Taylor's profile image
Josh Taylor 
on Google
4 days ago

Independent Bank in Germantown has some of the friendliest staff around. They’re always welcoming, helpful, and make banking feel personal. Great service from genuinely great people. 

Elizabeth Gates's profile image
Elizabeth Gates 
on Google
3 weeks ago

I had an absolutely wonderful experience at I-Bank in Germantown thanks to Tabitha! I came in with a few glitches trying to log into my online banking, and even though it was just 15 minutes before closing on a Friday, Tabitha welcomed me with kindness and patience. She made sure everything was working perfectly before I left. You could tell she genuinely cared about helping, and she did it all with a smile on her face. It’s rare to get that level of service these days, especially right before the weekend. Tabitha is a true ... read more

steve cooper's profile image
steve cooper 
on Google
3 weeks ago

Ms Sawyer is the best.Outgoing personality and is always doing her best for me. I appreciate her and thought you should know it…Steve Cooper 

Michele McDonagh's profile image
Michele McDonagh 
on Google
2 months ago

I would absolutely recommend Independent Bank!! Every time I go by the bank or call, I feel like I’ve been taken care of by a friend. The environment is always friendly, helpful and professional. 

Kim Tanner's profile image
Kim Tanner 
on Google
4 months ago

Incredible customer service by Vice President, Calvetta! She went above and beyond to help me out today! Wow! If you are looking for a bank who has small town values and treats customers like you want to be treated, run don't walk to Independent Bank! 

View all google reviews

Frequently asked questions about Independent Bank

How is Independent Bank rated?

Independent Bank has a 4.8 star rating with 12 reviews. 

When is Independent Bank open?

Independent Bank is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com