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Import Specialty Service

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4.7
199 reviews
|Automotive|Nashville, TN 37210

375 Glenrose Ave, Nashville, TN 37210

(615) 834-6464

Closed now

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About

Specialties We are Nashville's Independent Alternative for European Import Service & Repair. We Specialize in Audi, BMW, Mercedes-Benz, Mini, Land Rover, Lexus, Porsche, Volvo & Volkswagen. We Are Also Pleased To Offer Service on Most Other Imported Automobiles. History Established in 1994. We began our business in December, 1994. We chose our name because we believe that the narrow focus that comes with specialization provides a distinct advantage which translates into accuracy and value for our customers. And we still hold to the idea that the thing that matters in all things is integrity, in our business generally and in the people who comprise our staff. We originally specialized exclus

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4.7
199 reviews
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1 review has no rating
  • 196 Reviews4.7Google
  • 2 Reviews4.0Yellow Pages
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Recommended
Ma H. on Yellow Pages

3 years ago

11/29/2016, 10:52 AM
I have been bringing my car here for the last year. Ryder takes his time to explain what exactly is going on and how to move forward (pun intended) without pressuring too much. Morning shuttles available.
Mariska V. on Yellow Pages

3 years ago

11/09/2016, 11:41 AM
We have brought our various cars here. People are kind, seem dedicated and seem to know what they are doing. Only downside: they are very busy so 'emergency service' isn't available; it might take a few days before your car can be seen/finished.
Warren E. on Citysearch

5 years ago

08/21/2015, 03:37 AM
If you read my previous review, you will know that I gave a lower rating based on an inflated price for a part. Subsequently, Rod Kruse, the owner, followed up with me in a letter in which he said, "As you have pointed out, we overcharged you for the cooling system part." He included a check for the entire amount charged for the part. This was unexpected, but a very nice gesture and something which reflects very positively on Mr. Kruse and his desire to do what is right for the customer. I do intend to return to Import Specialty for service. My advice to you, however, is that no matter what shop you use for car repairs, always check the price of needed parts online and by calling other suppliers to see how much your part is being marked up for resale to you. Kudos to you Mr. Kruse for stepping up and showing me what you're made of.
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