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Immaculate Pools and Spas

5.0

About this business

Immaculate Pools & Spas is a full service pool company specializing in technical troubleshooting. We service from Oak Island to Jacksonville, NC. With our elite and professional services we encourage you to call us today! 

Location details

2085 Willow Creek, Leland, NC, 28451, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to Midnight
SunClosed
5.019 reviews
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Kathy S.'s profile image
Kathy S. 
a year ago

Ray just rehabbed our walk in steps and replaced our pool liner. Excellent work, and such a nice person. Very happy customers here. 

Tyler Rohrback's profile image
Tyler Rohrback 
4 years ago

I called Ray to have him fix a leaking drain pipe on my hot tub. He initially had to reschedule, which was fine, except he did not call me to let me know. When he came out, he seemed very knowledgeable and got the job done. A few days later the drain pipe was leaking again, this time much faster, and ultimately emptied the hot tub. When I tried to call Ray back I could not get a hold of him by phone, his voicemail box was full, and he would not respond to my texts. When I finally did get a hold of him after a couple days he ... read more

Scott Harmon's profile image
Scott Harmon 
4 years ago

I do not recommend this service. After hiring them to do monthly maintenance he just disappeared. I’m guessing he’s to busy? Unreliable. 

Alexis C McNeil's profile image
Alexis C McNeil 
4 years ago

We were scheduled to have a pool installed on a certain day. When that day came around I text to verify and was told that he would be there later after he finished the job. No response all day...no communication all day...and nothing the next day. I'm sure he may do great work but communication is very unprofessional. 

Allie Dunn's profile image
Allie Dunn 
recommend  Recommended
4 years ago

Fast and dependable service! I talked to Ray regarding some pool issues in the morning and he was out there later that day. He checked everything out and knew exactly what was wrong and what to order to fix it. I’m very excited about working with Ray to get my pool summer ready! 

Jill Pierce Vale's profile image
Jill Pierce Vale 
recommend  Recommended
4 years ago

Ray did an excellent job and our liner replacement. Very responsive and knowledgeable. 

Robert Tait's profile image
Robert Tait 
recommend  Recommended
4 years ago

These guys came out within 45 minutes of my call (others were weeks off to come out). They found the problem in 10 minutes and fixed it right away. Can't recommend them enough. 

Carl Douglas Aiken's profile image
Carl Douglas Aiken 
recommend  Recommended
5 years ago

We are all concerned about the absence of Ray Smith. My granddaughter told me to make and inquiry on the web at the NC Secretary of State about his company "Immaculate Pools & Spas". The inquiry shows the company is in desolution. I wonder if our dear Ray has prematurely passed on. This would be a deep lose for all of his customers. He is sorely missed. 

Angela Patricia Keel's profile image
Angela Patricia Keel 
5 years ago

Very disappointed in Ray (owner). Been calling, texting and emailing for 3 weeks. He started and committed to servicing my pool and vanished. Unfortunately would NOT reccomend 

Frequently asked questions about Immaculate Pools and Spas

How is Immaculate Pools and Spas rated?

Immaculate Pools and Spas has a 5 star rating with 19 reviews. 

When is Immaculate Pools and Spas open?

Immaculate Pools and Spas is closed now. It will open tomorrow at 8:00 a.m. 

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