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ILYM Group, Inc.

2.1

About this business

Location details

14771 Plaza Dr L, Tustin, CA, 92780, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.1190 reviews
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S C's profile image
S C 
on Google
2 months ago

Idk what the negative reviews are about. I thought I needed a check re-issued. I called and followed the operator prompts which provided an email address to request the check. Within a couple of hours I received a response from customer service rep Joshua Mata. I had a follow up question and he responded again within an hour. Great customer service. 

Michael New's profile image
Michael New 
on Google
3 months ago

I changed address during the time the checks were being issued, so there was a problem receiving it. I tried multiple times through the site and my phone to get through to no avail. It did come to filing a complaint with the BBB, but Randy at ILYM was very helpful in getting my check to me quickly. I wish it didn't have to come to that point. I am giving 4 stars because Randy made the difference in the end, so thank you. 

Julio's profile image
Julio 
on Google
3 months ago

I recomend if you guys have problems with these people. please contact the FTC consumer protection group and the BBB and file reports via these platforms to at least get acknowledged 

Nikki M's profile image
Nikki M 
on Google
3 months ago
Rosalina Gonzalez's profile image
Rosalina Gonzalez 
on Google
3 months ago
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Frequently asked questions about ILYM Group, Inc.

How is ILYM Group, Inc. rated?

ILYM Group, Inc. has a 2.1 star rating with 190 reviews. 

When is ILYM Group, Inc. open?

ILYM Group, Inc. is open now. It will close at 5:00 p.m.  

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